Administration & Auditing
Trouble Reporting and Help Desk
We offer online trouble reporting to the vendors that provide your service. One call to the same group every time you call. You get a real person not a machine with 7 decision trees.
We have produced many smiles among IT professionals when we take over multiple vendor billing… One Invoice, One check and we take care of the rest. We purchase equipment and services needed and complete bill pay to individual Vendors when you submit payment to us.
We have developed an ongoing solution to prevent "billing freeloaders" and procedures for ongoing adds moves and changes. Peachtree will verify that current contract rates are applied correctly and monitor in an ongoing fashion that they remain correct. If refunds or rebates are due we will make sure they are applied to your bill, and cut the cost.
Below is a list of some typical discoveries made during a billing audit...
(Click to expand each section)
In our discovery process we will review all of your bills for errors, unused/underused services and contract compliance. We will review our findings with you, and with your approval, remove unwarranted costs and make sure your bills reflect the savings.